Payment Policy

Last updated: May 8, 2025

Welcome to RobotBuy. These Payment Policy outline the terms governing the use of payment services provided by RobotBuy (“Website”) for secure and seamless transactions. By using our services, you agree to these terms. Please read this agreement carefully before completing any transactions on our Website.

SECTION 1 – SECURE PAYMENT OPTIONS

We offer secure and flexible payment methods to enhance your checkout experience:

  • Credit/Debit Cards: We accept Visa, MasterCard, American Express, UnionPay, and Discover.
  • PayPal: You will be redirected to complete the transaction securely on the PayPal website.
  • Shop Pay, Google Pay, and Apple Pay: Supported for faster checkout on compatible devices.

All transactions are processed in your local currency, based on your region and payment method.

SECTION 2 – PRICING DETAILS AND PRODUCT INFORMATION

Prices displayed on RobotBuy include applicable taxes unless stated otherwise. We strive for accuracy in all product descriptions, specifications, and availability, though minor errors may occur.

SECTION 3 – ORDER CONFIRMATION AND CANCELLATION POLICY

Once you place an order, you will receive a confirmation email with your order details.

Cancellations are accepted within 24 hours of purchase if:

  • Your order has not entered production, and
  • A shipping label has not yet been created.

Please contact us immediately at service@robotbuy.store or WhatsApp +85293657549 to request cancellation.

SECTION 4 – SHIPPING GUIDELINES

  • Shipping Cost: Free shipping to most regions (see full shipping policy for exceptions).
  • Processing Time: 1–3 business days (Monday - Friday)
  • Delivery Time: 3-7 business days (Monday - Friday)

Full details can be found in our Shipping Policy.

SECTION 5 – RETURN AND REFUND PROCEDURES

We aim to ensure satisfaction with every purchase.
Returns must meet the following conditions:

  • Initiated within 14 days of delivery.
  • Items must be unused, undamaged, and returned with all original packaging and accessories.

Refunds will be issued to the original payment method after inspection. Please review our full Return and Refund Policy for more details.

SECTION 6 – DATA PRIVACY AND SECURITY

We take your data security seriously and use industry-standard measures to protect your information. Please see our Privacy Policy for details.

SECTION 7 – ADHERENCE TO GOOGLE MERCHANT POLICIES

RobotBuy operates in full compliance with Google Merchant Center policies. Our payment and billing practices are designed to meet transparency and trust requirements across all regions we serve.

SECTION 8 – MODIFICATIONS TO BILLING TERMS

We reserve the right to update these terms at any time. Changes will take effect immediately upon posting. Please check this page regularly to stay informed.

SECTION 9 – CONTACT INFORMATION

  • Store Name: RobotBuy
  • Company Name: Flyingree Technology Limited
  • Email: service@robotbuy.store
  • WhatsApp: +85293657549
  • Address: ROOM 023 9/F BLK G, KWAI SHING INDUSTRIAL BUILDING (STAGE 2), 42-46 TAI LIN PAI RD, KWAICHUNG NT,HONGKONG
  • Customer Service: 10:00 am - 7:00pm (GMT+8)

By using our payment services, you acknowledge that you have read, understood, and agreed to these Billing Terms & Conditions.