We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please visit our Refund policy

If your product isn't working properly or you need help using it, we offer free product support options, such as online chat/WhatsApp access to a customer representative. Manufacturer contact information, step-by-step troubleshooting guides, and help videos. By resolving product issues, we extend the life of our products and help the planet. Availability of support options varies by product and country.

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We work with Shopify payment to protect your security and privacy. Shopify payment security system encrypts your information during transmission. We don’t share your credit card or payment details, and we don’t sell your information to others.

For more detail please refer to our Payment Policy Page

The high-quality products sold on the site all come from manufacturers' qualified factories around the world. Robotbuy will help you deliver your favorite products to your doorstep through international logistics providers.

For more details about shipping or shipping duration,please visit Shipping Policy