Billing Terms and Conditions

Last updated: April 25, 2025

1. Accepted Payment Methods

We accept the following payment options to ensure a secure and seamless checkout experience:
Amex, Apple Pay, Google Pay, MasterCard, PayPal, Shop Pay, UnionPay, Visa.

All payments are securely processed through encrypted payment gateways to protect your data.

2. Billing Currency

All transactions on RobotBuy are processed in United States Dollars (USD) at checkout, regardless of the displayed local currency on the storefront. Your issuing bank may convert this charge to your local currency based on their conversion rate and fee policy.

3. Foreign Transaction Fees

If your card is issued in a currency other than USD, you may be subject to:

• A different exchange rate determined by your card issuer.

• Foreign transaction fees depending on your bank’s policies.
  RobotBuy is not responsible for any fees or exchange rate differences applied by your payment provider.

4. Order Confirmation & Receipts

Once your order is successfully placed, a confirmation email including your receipt and order summary will be sent automatically. If you do not receive this within 30 minutes, please check your spam folder or contact us.

5. Failed or Declined Payments

If your payment is declined:

• Please verify that all card details are entered correctly.
• Contact your bank to ensure there are no holds or restrictions.
• Try a different payment method.

RobotBuy reserves the right to cancel orders that are flagged for suspected fraud or where payment is unsuccessful after multiple attempts.

6. Payment Disputes

If you believe you've been incorrectly charged, please contact us first at service@robotbuy.store before initiating a chargeback or payment dispute with your bank. We’re committed to resolving all billing issues fairly and efficiently.

7. Contact Us

Email: service@robotbuy.store

Phone: +852 93657549

Address: UNIT 18 8/F PETER LEUNG INDUSTRIAL BUILDING 103 WAI YIP STREET  KWUN TONG KL, Hong Kong SAR