We use cross-border logistics to ship most products directly from origin country to your doorstep, resulting in longer shipping times. Your package will be handled by an international logistics carrier, who will partner with a local provider for final delivery.

For order shipping to Asia:

Countries or regions:Hong Kong SAR, Japan, Kuwait, Macao SAR, Malaysia, Philippines, Saudi Arabia, Singapore, Taiwan, Thailand, United Arab Emirates, Vietnam, Bahrain, Bhutan, China, Georgia, Iraq, Israel, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Maldives, Mongolia, Nepal, Oman, Palestinian Territories, Qatar, South Korea, Tajikistan, Timor-Leste, Türkiye, Turkmenistan, Uzbekistan, Yemen, Armenia

Order Processing Time:1-3 business days (Monday to Friday). Cut-off time: 7pm on business days.

Estimated Shipping Time (including shipping, customs, delivery, etc.):7 business days to 15 business days

Total Estimated Delivery Time: 8 business days to 18 business days

 

For order shipping to North America:

Countries or regions:United States,Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands

Order Processing Time: 1-3 business days (Monday to Friday). Cut-off time: 7pm on business days.

Estimated Shipping Time (including shipping, customs, delivery, etc.) : 8 business days to 20 business days

Total Estimated Delivery Time:9 business days to 23 business days

 

For order shipping to Europe):

Countries or regions:Albania, Andorra, Åland Islands, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, St. Martin, St. Pierre & Miquelon, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City

Order Processing Time:1-3 business days (Monday to Friday). Cut-off time: 7pm on business days.

Estimated Shipping Time (including shipping, customs, delivery, etc.):5 business days to 15 business days

Total Estimated Delivery Time:6 business days to 18 business days

 

For order shipping to South America:

Countries or regions: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, South Georgia & South Sandwich Islands, Suriname, Uruguay, Venezuela

Order Processing Time: 1-3 business days (Monday to Friday). Cut-off time: 7pm on business days.

Estimated Shipping Time (including shipping, customs, delivery, etc.) : 8 business days to 20 business days

Total Estimated Delivery Time:9 business days to 23 business days

 

For order shipping to Oceania:

Countries or regions:Australia, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, U.S. Outlying Islands, Vanuatu, Wallis & Futuna

Order Processing Time:1-3 business days (Monday to Friday). Cut-off time: 7pm on business days.

Estimated Shipping Time (including shipping, customs, delivery, etc.): 5 business days to 12 business days

Total Estimated Delivery Time: 6 business days to 15 business days

If your country or region is not listed above, Robotbuy currently doesn't ship to your location. You won't be able to place orders, but please contact us at service@robotbuy.store or our official WhatsApp (+85293657549) - we'll actively explore shipping possibilities to your region.

Please note that these are estimated delivery times only, therefore robotbuy.com can not guaranteeing delivery dates. Due to customs clearance procedures, your actual delivery time may be affected. 

Important Notes:

For ​high-value or oversized items, delivery and customs processing timelines cannot be guaranteed due to potential additional inspections or documentation requirements. We strongly recommend allowing extra time for such orders.

Rest assured, we are coordinating closely with logistics partners to expedite deliveries while ensuring compliance with all regulations.

For detail information please visit our Shipping Policy

Once your order is processed (typically within ​1-3 business days), we will provide you a ​tracking number. To locate your package in real-time:

1. Visit the global tracking platform: https://17track.net
2. Enter your unique tracking number.
3. Check status updates and estimated delivery details.

We shipp internationally for detail information please visit our Shipping Policy

Should you encounter any delivery issues (e.g., customs hold in the destination country or potential package loss), please:

1️⃣ ​Verify Status

• Track your shipment using the provided tracking number.

2️⃣ ​Contact Support

• Company Name: Flyingree Technology Limited
• Email: service@robotbuy.store
• Whatsapp: +85293657549
• Address: ROOM 023 9/F BLK G, KWAI SHING INDUSTRIAL BUILDING (STAGE 2), 42-46 TAI LIN PAI RD, KWAICHUNG NT,HONGKONG
• Custome Service: 10:00 am - 7:00pm (GMT+8)

Our logistics team will investigate within 24 business hours. In exceptional cases where resolution isn't feasible, we'll prioritize ​complimentary reshipment upon verification.

Please check our return/refund/exchange policy here.